Privacy Policy & Cookie Policy
Privacy Policy
This privacy policy explains what data we collect, why we collect it, and what rights you as a user have.
1. Introduction
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal data when you visit our site at www.everlastingpetheadstones.com (“our website”), regardless of where you visit it from and tells you about your privacy rights and how the law protects you. In addition to our website, this policy also applies to any other means by which we collect or receive personal data, such as email, telephone, mail, or in-person contact.
Our website will ask you to consent to our use of cookies based on the terms of this policy when you first visit. By using our website and agreeing to this policy, you consent to our use of cookies by the terms of this policy.
2. Who collects the information?
www.everlastingpetheadstones.com is the controller of your personal data and other data in accordance with applicable laws and regulations.
www.everlastingpetheadstones.com respects your privacy and protects your personal information.
A personal data set is any information about an individual that can be used to identify that individual. It does not include data where the identity has been removed (anonymous data).
3. What data is collected and for what purposes?
www.everlastingpetheadstones.com uses your personal data (such as name, address, age, gender, date of birth, telephone number, language preference, e-mail address, payment details, etc.) for various purposes. Personal data is defined as the identification data of a legal entity. This information is collected when you order, contact us, subscribe to our newsletters (or enter contests).
Due to legal requirements, we do not process sensitive data, such as information about race, ethnicity, political opinions, or sexual preferences.
Our website collects, uses, stores, and transfers different kinds of personal data about you, as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, job title, and employer.
- Contact Data includes the billing address, delivery address, email address, and telephone numbers.
- The financial data includes information about bank accounts and credit cards.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us
- Technical Data includes internet protocol (IP) address, your login data, browser type, and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- The Usage Data we collect includes information about how you use our websites, products, and services.
- Our Marketing and Communications Data includes your preferences for receiving marketing from us and your communication preferences.
- We may also collect any other personal information you choose to provide.
Your personal data may be processed and stored for the following purposes:
- In order to create an account;
- In order to process your order or return;
- In order to track the delivery of your order and inform you of any problems;
- In order to send you newsletters or other targeted marketing campaigns to inform you, for example, of new offers and promotions;
- In order to organize competitions;
- In order to gather comments on our website and our service;
- In order to perform customer loyalty campaigns.
4. Security of your personal data
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. By using our website, you can enter into electronic financial transactions that are encrypted.
We cannot guarantee the security of data sent over the Internet because information transmitted over the Internet is inherently insecure. You are responsible for maintaining the confidentiality of the password you use to access our website; we won’t ask you for it (except when you log in to our website).
Whenever we are legally required to notify you and any applicable regulator of a suspected personal data breach, we have put in place procedures to handle it.
5. Correction or deletion of information: your rights
Your personal data is protected under certain circumstances under data protection laws. You may exercise any of these rights (described further in the Glossary) by contacting us.
We may need certain information from you.
Your identity may need to be verified and we may need specific information from you to ensure that you are entitled to access your personal data. As a security measure, this prevents personal data from being disclosed to unauthorized individuals. To speed up our response, we may contact you for more information regarding your request.
Fees are usually not required.
You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). Your request may, however, be charged a reasonable fee if it is clearly unfounded, repetitive, or excessive. In these instances, we may refuse to comply with your request.
Response deadline.
All legitimate requests will be responded to within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. This case will be notified to you and you will be kept updated.
Send an email to Info@everlastingpetheadstones.com or contact customer service to retrieve your personal data via the customer center:
USA Number:+1 888 9412 388
In the same way, this personal data can be modified or deleted if there are legal grounds for doing so.
When it comes to data storage, you have the following rights as a user:
- right to object
You have the right to object to the processing of your data for serious and justified reasons (except as provided by law or if this is necessary for the performance of the contract). You may also use the above e-mail address to request that you no longer receive direct marketing information.
- right of rectification
Certain personal data can be rectified, completed or deleted by the user at any time after consultation.
- the right of consultation/access
Users have the right to access and view their information. Furthermore, he/she has the right to examine how his/her personal data is handled.
- right to be forgotten
Any system or database containing the user’s information may be deleted completely by the user.
- right to withdraw consent
It is the right of any visitor or user whose personal data is collected to oppose its processing.
- right of appeal
The user is at all times entitled to lodge a complaint with the Commission for the Protection of Privacy if he/she considers that the personal data is collected and treated illicitly.
- right to transferability
Visitors and users have the right to restrict (temporarily) their personal data processing.
- right to oppose decisions based on automated processing
The user has the right to disable automatic profiling.
6. Web Cookies
A “Web Cookie” is a string of information that assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website.
7. Links
Our websites may include links to third-party sites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. These third-party websites are not under our control, and we are not responsible for their privacy policies. It is important that you read the privacy policies/notices of every website you visit when you leave our site.
8. Acceptance of the Privacy Policy
This Privacy Policy provides you with all the information you need to choose whether or not to use this site and to send your personal information to www.everlastingpetheadstones.com. By staying on the site and communicating with us electronically, you acknowledge and agree to the Privacy Policy. This Privacy Policy automatically consents to the processing of your personal information.
Cookie Policy
1. Web Cookies
A “Web Cookie” is a string of information that assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the site. We use cookies on the Website to keep track of services you have used, to record registration information regarding your login name and password, to register your user preferences, to keep you logged into the Website, and to facilitate purchase procedures.
The company also uses Web Cookies to track the pages that users visit during each Website session, both to help the Company improve users’ experiences and to help Company understand how the Website is being used. As with other Non-Personally-Identifying Information gathered from users of the Website, Company analyzes and discloses in aggregated form information gathered using Web Cookies, to help Company, its partners, and others better understand how the Website is being used.
COMPANY USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
To be more specific, we use cookies and other tracking technologies for the following purposes:
- Assisting you in navigation;
- Analyzing your use of our products, services or applications;
- Helping with our promotional and marketing efforts (including behavioral advertising)
The information stored in and obtained from cookies does not typically identify a user personally, but personal information that we store about you can be linked with that information.
2. Types of cookies
- Session: These cookies expire when you close your browser (or if you stay inactive for a specific time). They’re used for example on e-commerce websites like our website www.everlastingpetheadstones.com so you can continue browsing without losing what you put in your cart.
- Permanent: They persist even when you close your browser. They have an expiration date though, and by law, you can’t make them last more than 6 months. They’re used to remember your passwords and login info, so you don’t have to re-enter them every time.
- Third-party: Cookies attributes usually correspond to the website domain they are on. They gather data about your browsing habits and allow them to track you across multiple websites. Other websites using third-party cookies are for example Facebook, Flickr, Google Analytics, Google Maps, Google Plus, SoundCloud, Tumblr, Twitter, and YouTube.
3. How to remove cookies?
Delete Cookies in Chrome
- Open Chrome.
- Then click more (at the top right)
- Click More tools » Clear browsing data.
- Choose a time range (at the top) and select All Time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- After Clicking Clear data.
Remove Cookies in Internet Explorer
- Go to the menu Extra » Internet Options » General tab. Under Browsing History, click Delete.
- You may not want to erase everything. In all cases, make sure the Cookies box is checked and click Delete.
Delete Cookies in Firefox
- Open Firefox and then go to the Extra » Options » Privacy tab. Click Delete your recent history.
- In the Details, you can specify exactly what you want to delete. Please check Cookies in all cases. You can also indicate the lifetime of Cookies. Check All.